AC Lite Home 50A 12kW EV Charger

I selected this from the short list of chargers supported by my utility's rebate program. I liked the RFID locking feature, wired Ethernet, and that the Android app seemed to be well reviewed and full of useful features. Now that I've installed it and had a week of use, I regret my choice.

The good:
Rear cable entry option.
Long, supple cord.
Top of charger acts as convenient cable hanger.
DIP switch allows for use on smaller circuits (30A in my case).
Works with utility rebate program, allowing them to interrupt charging during peak grid demand.

The bad:
RFID functions and indeed all control of charging via Autel app (to lock out unauthorized use, for example) is disabled when linking the charger to the utility's rebate program via the third-party service they use, resullting in charger being open and available for ANYONE to use.
Android app only connects over Bluetooth, not LAN (via wired Ethernet to charger, and Wi-Fi on phone). Once out of Bluetooth range, the app disconnects.
Autel support has not been able to offer solutions to the above.

Love the unit. Well made. Flexible amp requirement. I ran 60a. My car charges from 50-80% in two hours. Costs me $2.33
I really think one card should be included with the unit.

This charger is an excellent deal for the money and looks amazing. The instructions were straightforward, and the waterproof box is a great feature. Installation was a breeze, and I'm glad I chose the 50 Amp option. I almost went with the 80 Amp, but I didn't want to overload my already-taxed breaker box. Cord length is great & it can reach either car in my driveway. Charger works well. I especially love the Scheduling feature in the iPhone App so that I can charge when the cost of electricity is at the lowest price of the day. I also participate in a Flex EV Program for my local Energy Service Provider. I was able to get a $50 voucher for charging between midnight & 6AM.

Pros:
Easy Installation: The setup was incredibly simple.
Waterproof Box: Provides added protection and peace of mind.
Efficient Charging: My 212 kWh battery charges 30% in just 5.5 hours!
Scheduling: Allows me to save money!

Only 2 Cons:
Charging Handle Clip: The plastic clip at the top of the charging handle broke after 4 months. The charger still worked, but I had to be careful when connecting it to my car. However, customer support was outstanding! I contacted them via the chat feature on my iPhone app, and they sent a replacement part within 2 days.

Electrical Code Compatibility: This product is made in Canada, and the electrical codes differ from those in the US. To ensure safety and compliance with local codes, I upgraded my breaker to 70 Amp and used 4/3 gauge wire to prevent overheating. Although the connectors inside the charger unit were too small for a 4/3 hard-wiring install my electrician was able to get the wires connected after some time, it was worth the effort for safety and future upgrade potential.

Overall, this level 2 charger works excellent, and it's impressive to see it deliver such a high amount of energy from a home setup!

Works like a charm and very happy with the performance! Great cord length!

I will start the review by saying i was not able to get this charger installed yet. My current one uses a stove jack in the garage, this one did not come with one. When i went to install the app, there is an install company they have listed to get a quote from "anywhere in north America" But only the united states was listed. I called several local vendors and they are not available until for a couple more weeks. I will update my review once I get it up and running.

Out of the box, it comes with bracket required to wall mount, the hardware you need to do that. The charger is very well built, water proof and comes with a nice long cord to reach your car. There is no hook or anything to wind up the charge cable between charges which would be nice, I will likely install a hose thing there to keep stuff clean. The app installs very easily, and is easy to register for. The instructions were very easy to follow.

I look forward to getting this product up and running it looks much cleaner and well made then my old unit.

I had this professionally installed in my carport for a KIA EV6. Works great, charge speed is very good and the app allows me to set schedules to charge the car during off-peak hours. So far so good!!!!

This works great, and I love being able to charge from the convenience of my home. I actually have a second one that will be installed at our other place soon, so I won’t have to worry about charging between here and there. I also Airbnb that house, so I’m excited about offering this amenity since chargers are rare out there. I love that I’ll be able to turn it on from my phone when guests need it, preventing anyone from taking advantage of my electricity without permission. Alternatively, I could leave the card in the home for them as well.
My husband and his friend, who is an engineer, installed it, so it didn’t cost me anything, but it might cost you a good bit. This is true no matter which brand you purchase.
One improvement I’d like to see is the ability to add the device to Apple Wallet to tap to activate.

Love it! Nice app, good quality. I live in quebec canada and the cable is not bad. Forget about those comments saying the cable stiff.

Nice buy. Time will tell.

Product arrived in very protective packaging, install was easy after electrician had added 50amp breaker and cable to the required garage location. Powered up instantly and took 5-7 mins to register and set up. Connected to my Audi e-ton and was pleasantly surprised to see 11.2kWH delivery rate to the car.
Mobile app interface is easy to use and very informative.
If you’re looking for a cost-effective solid and fast EV charger, look no further. Thank you Autel!

I have been using this now for 5 months and it works as described. No issues yet. Delivers only 48 Amps with a 60 Amps breaker.
One suggestion for design improvement will be to reduce the heat created on the cable and plug during charging. It’s not a lot but any heat is a waste of energy and drops efficiency. Since all non-Tesla products (assumption) in the market produce some kind of heat vs Tesla chargers, I have given it a 5 star rating.

Before my Tesla Y arrival. I hired electrician hooked-up the NE-MA 14-50 receptacle. Done some research for reliable Level 2 charger with packed features and choosing Autel as well known company.

The installation smooth straight forward. I used the 6 gauge cables. And following the instructions came with package. The faceplate needs plastic ply tool or plastic credit card to pop up it after loosing two screws.

Hardwire the 3 wires, set the Ampage to as the breaker can supports , hang it at ideal location and download Autel charger App. All set and get it serving within 1 hour.

I m happy with this charger, the beefy cable and solid clicking plug.

Facile à installer
Facile à utiliser
Câble super long.
On peut tout gérer depuis l’appli.

I use quite a few Autel tools at work so when I discovered they make an EV charger it was an easy decision. Did not disappoint, the quality is just as expected, works perfectly and the app is easy to use.

Going strong two months in. Installed by an electrician - hardwired 60 amp circuit for 11.5 kW charging. Very easy to set everything up in the app, including scheduling to take advantage of lower charging rates overnight. Seems to be receiving regular firmware updates.

Charges my Jeep to full in about 2.5-3 hours. Running out for dinner, maybe 1-2 hours…doesn’t feel like I’ll hardly ever use gas now, the weight off the handle is a nice touch too.

Installation was easy. App is easy to use and responsive. Love that I'm getting about 46.4A on my Mustang Mach-E. Seems very sturdy.

Autel charger was used in lieu of the Tesla charger, it still charges at the same rate and is compatible with the standard ccs plug which most ev’s come with. Easy to use app with the ability to set charge times, start or stop remotely and more.

AC Lite Home 50A 12kW EV Charger

I’m really impressed with the Autel AC Lite. I’m getting a consistent 11-12kW charge, which is nearly 9x faster than my old Level 1 setup. The installation was straightforward, and the app is very intuitive—I love being able to schedule my charging for off-peak hours to save on my electric bill. Highly recommend for any new EV owner!

I was a bit worried about the wire getting stiff in cold weather after reading other reviews, but it came through the Northeast's near-zero temperatures just fine. I don't have another charger to compare it to, but I haven’t had any problems using it outdoors in the cold.