Chargeur pour VE MaxiCharger 80 A | Couleur limitée | CA

I purchased two Autel EV chargers: a 50-amp unit and an 80-amp unit. The difference in activation design between the two is significant and ultimately caused substantial unnecessary expense.
The 50-amp unit activated easily via Bluetooth with no issues. The 80-amp unit, however, does not allow Bluetooth activation and instead requires activation through the charger’s built-in hotspot. That hotspot would not work, which appears to be a known and common issue.
I initially purchased the 80-amp charger from Amazon on December 20 and had it installed by a licensed electrician. When the unit would not activate, I contacted Autel support and spent over an hour troubleshooting. I was ultimately advised that the charger had a software issue and, based on that guidance, I was instructed to return it to Amazon and purchase a replacement directly from Autel Energy.
Relying on that advice, I purchased a replacement 80-amp unit from Autel Energy on January 6 and paid to have my electrician return to remove and replace the charger. Unfortunately, the replacement unit exhibited the exact same hotspot activation issue as the original.
It was later confirmed that the problem was software-related and not a defective unit. This makes the decision to exclude Bluetooth activation on the 80-amp model particularly frustrating. If Bluetooth activation were available—like it is on the 50-amp model—this entire situation likely would have been avoided.

As a result, I incurred:
1) The cost of purchasing a second charger upfront while still waiting for a refund on the original unit
2) An additional electrician service call that was completely unnecessary.

This experience highlights both a poor product design decision and inadequate initial support and troubleshooting. Customers installing high-amperage chargers often rely on licensed electricians, and activation failures tied to a single, unreliable method create unnecessary risk and cost.

Given the price point of these chargers, Autel should either provide Bluetooth activation on the 80-amp model or ensure that hotspot-based activation is reliable and properly supported. As it stands, I cannot recommend the 80-amp unit.

**UPDATE**: Following my original review, Autel addressed the issue and reimbursed me for the additional electrician service call that resulted from the activation problem. I appreciate that they took responsibility for the added expense and resolved the matter. Since then, I have had no further issues with the charger, and it has been operating properly and reliably.

While I still believe the activation process on the 80-amp model could be improved, I want to credit Autel for following through, reimbursing my additional cost, and ultimately resolving the problem.

Its very clean and straightforward.Pros: Installation minus the electrical can be done easily by any DIYer. I do like that the back plate was very easy to attach to some shelves I made up. It comes with a built in level making things that much easier. I've opted for the 80amp setup so there is some permitting that needs to be done to upsize my panel to a 200amp panel. I say this as it would have been nice to know for budgeting on the electrician cost. But your able to choose a lower amped setup with the same Maxicharger which is a cool feature to have. It is small and descret which allows it to be placed nearly where ever you feasibly want to put it.Value for money I think I got very lucky and was able to use a significant coupon on top a significant discount making it about 40% its usual price. I would say I got a great deal.

I recently purchased a new GMC EV truck and, while shopping for a proper charger, I temporarily used my neighbor’s 240V outlet with the charger cable that came with the truck. Charging at 48 amps felt painfully slow, so I knew I needed something more powerful.I decided on this 80-amp charger, and I’m glad I did. I had it installed right next to my electrical panel by a certified electrician, and the process was quick and straightforward. I also ran an Ethernet cable directly to it to ensure a stable and reliable connection.Setup and registration through the mobile app were simple, and I was able to test it immediately. The app makes it easy to set charging schedules, monitor live status, and manage everything seamlessly. The included 25-foot cable easily reaches anywhere on my driveway, which is a big plus.Overall, this 80-amp charger delivers excellent performance, solid build quality, and great value for the money. It works flawlessly so far, and I’m very happy with my purchase.

It was a struggle, but everything is working fine now...Where to start? First the product description is false. They did not send me the "AC Pro" model. They sent me the "AC" model. This model does not have Bluetooth which ends up being significant. The charger was installed properly with a newly installed 100 amp fuse and an extended and expensive cable run, but when first connected, it would not charge my EV. The charger first had to be activated via Autel software. Autel Customer Support walked us through the process of downloading the Autel Charge App and connecting to the charger's hotspot. Once connected to the hotspot you are suppose to be able to give it the WiFi credentials and connect it to the internet, and once connected to the internet you can activate the charger. However, the handoff from hotspot to WiFi never worked. The software gave positive feed back (hotspot located and connected, WiFi network located and connected), however, the charger never was connected and could not be activated. First, they started telling me this was a commercial product that could not be set up with their consumer software and needed to be paired with their cloud service. I pointed them to the portion of both the Quick Reference Guide and the Installation and Operation Manual stating that this charger can be used through the consumer Autel Charge App for residential use. However, that software seemed to prefer the option of connecting via Bluetooth and configuring the charger that way, but again, this model does not have Bluetooth. Autel Customer Support could not figure out how to get their software to talk to their hardware. Meanwhile, their product was a useless brick attached to my wall with a solid yellow LED circle indicating not activated. I even attached the charger physically to my network with an ethernet cable, but it still would not connect and could not be activated. Autel Customer Support could not come up with a solution and "escalated it to engineering." That was when the run around began. Solutions were promised, but never provided. Call backs were promised, but never made. Emails were promised, but never received. Eventually, all my calls were put on endless hold then disconnected.UPDATE 1: After I submitted this review at the peak of frustration, I was contacted by Autel Customer Support. They determined that the charger that I had was defective. They sent me a new charger in two days. My electrician came back up to my house and swapped out the new charger for the defective charger. The new charger could accomplish the hand-off from hotspot to WiFi and my charger is connected. Once connected, I could change the charger's permissions, and it will now charge my car. I am getting between 17 and 18 kw of power delivered to my Hummer EV so it is doing its job. The LED status lights are not acting according to the manual, but at least it is doing the job of charging my EV. Still, Customer Support could have been more communicative.UPDATE 2: Customer Support has persisted. They have been regularly following up by email and have released some firmware updates to fix my LED status light problem. Now, the LED lights are working perfectly. The charger is now working as it should.

Easy and convenient.

People, I made a mistake in my first review. I absolutely LOVE my powerful Autel charger!

AC Pro 80A 19.2kW Residential EV Charger

Recently bought a Chevrolet Silverware EV and with my old 40 amp charger the charge time from 20% to 80% was taking over 12 hours. This wouldn’t work for my daily commute, so I purchased this Autel 80 amp MaxiCharger. The same charge amount now takes just over 7 hours.Install was easy, if your existing electrical panel has room, a simple 100 amp breaker and some 3 gauge wire should be all you need. The charger itself sets up is simple. The app works great and provides good data feedback.This charger can also be configured for commercial use with RFID access.My business owns several Autel automotive tools so I was familiar with their customer service which is another reason I chose to purchase this unit.

AC Pro 80A 19.2kW Residential EV Charger

Works great!!!Charges all my EV’s including Tesla in a little over 6 hrs!I own a Chevy Blazer 85kw, Chevy Bolt 66kw, and Tesla model 3 54kw

Just ensure your car supports 80 Amp charging. The tech support is 24 hours, but they can be telling you different things, depending on who you get.

So this is the second Autel charger I've installed in my house, and I'm just as impressed with this one as the first.For most people, this charger probably has too many features, but in general I like the options even if you won't use them.I charge at 24A, and there are some adjustments you can make inside the unit based on how much power you have available. It's super easy to adjust and the instructions are clear.The first charger has been hooked up for almost 2 years now in my garage and I haven't had any issues - this charger seems just as sturdy and well made as the first one.The app can be a little clunky at times, but overall it's pretty easy to navigate and you get used to the nuances of getting to the information you want to see. Personally I love that you can schedule to the charger to charge based on time of day power rates.Overall this is an amazing charger and should take care of whatever charging needs you need, but you can probably get a better value unit from Autel if you're just using it at home!

This is a very capable charger, it supports a lot of communication methods including cellular, wifi, and Ethernet, I'm not sure what wisun is but it says it also supports that. The charger is large, and the cable is 25ft and heavy. This charger has the possibility to share it's location with the public, and charge for its use, I did not test that capability or see how much revenue is lost to fees. As far as installing goes, I like the simplicity of the design, you mount the base and hardwire it, and then the charger plugs into that secured by 4 screws. This charger has low voltage detection so it will not function with a voltage under ~161v, but works well at standard 208-240v .

Excellent choice! Please make sure to use a licensed electrician. Requires minimum 80 amp breaker not to be overlooked. Instructions are clear but installers are used to doing a more home-based install. I highly recommend the pedestal to install Outdoors. Charges full charge overnight.

As other reviewers have noted, the description for this product is WRONG. It is a NOT an "AC Pro", it is an "AC". The Pro has a touchscreen and Bluetooth. This does not.That said, the charger is great. While 80 amp chargers are rare for residential use, I have a Lucid EV and they specifically recommend an 80 Amp charger. It gladly charges the car at a full 19.2 kW as advertised. As an automation enthusiast I also specifically wanted a charger that supports OCPP, and this one fully works with Home Assistant and as a result I am able to automatically reduce the charging current to shed load as needed and load balance with another charger.I did have a defective initial unit unfortunately. The yellow LED ring kept blinking yellow forever, and it would not change to indicate charging status. Autel support was great! Once I got to Robbie, he took ownership of the case, kept me promptly updated in his investigation of the issue, and ultimately authorized a return as defective. Amazon sent a second unit and it worked perfectly out of the box.

I used to have a 40 Amp charger for my Model Y tesla which took about 8 hours to get charging job done, so decided to take this charger which saves my time a lot. As it's described, 80 amp charging is the max on this EV charger, so in my case Model Y takes less than 4.5 hours to get fully charged. Remember, this is a commercial grade charger and you need 220v with high amp fuse. In addition, app control is easy to set up and use.

One of the greatest 80 Amp chargers available is the Autel charger for my GMC Hummer EV and Sierra EV. I never have any issues with it, and it charges my car quite quickly. It was highly adjustable, included everything except the proper size heat shrink tubing, and was simple to install. I used a 3 AWG wire to connect a 100 amp breaker to it. I am in love with my first EV thus far. We shall see whether my bill increases because we had solar panels installed at home. I have not noticed a rise in my light bill in the past month. I adore this charger so far. My Silverado EV is powered by 80A. The app is excellent. When I update to a new car, this 80 amp unit the fastest and most powerful one permitted for residential use should work just fine. This charger is very sturdy to withstand against water, rain and humidity.

It works really well, charging fast